Help Center

Help Center

Frequently Asked Questions

What advantages does it have over osmosis?

What advantages does it have over filter pitchers?

What happens if I don’t have a subscription and my filter breaks within 2 months?

What’s the filters’ absorption capacity?

How does TAPP Water compare with bottled water?

Will the filter work in the area where I live?

Does it remove limescale? / Does it remove calcium?

Is filtered water safe for babies?

Will it remove my water’s unpleasant taste?

How does the subscription model work?

What should I do if I’m not sure if the filter is compatible with my tap?

Does it remove microplastics?

Why do you use plastic in your filters?

Can I filter hot and cold water with my filter?

How does the activated/granulated carbon filter process work?

Why should we stop buying bottled water? Isn’t it safer and better tasting?

How do I know if my filter is working?

Are the filters easy to install and use?

Do I need to remove the filter if I want unfiltered water?

Which contaminants does it remove?